design316 Privacy Policy
At design316 (316 UX Studio, OPC), we are committed to protecting the privacy of our clients and website visitors, including children under the age of 18. This privacy policy explains our data collection, use, and sharing practices for our website, located at www.design316.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We use these tools or plugins to collect Device Information:
- We use Google Analytics to collect Device Information. This information is collected through the use of cookies and is used to improve our website and services.
- We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
Additionally, we collect information from our clients and website visitors in several ways, including through contact forms, email, and other online forms. The information we collect may include personal data such as names, email addresses, phone numbers, and company names. We use this information to provide our services, communicate with clients, and improve our website and services. We may also use the information to send promotional materials to our clients and website visitors.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Personal Information we collect to provide our services, communicate with clients, and improve our website and services. We may also use the information to send promotional materials to our clients and website visitors.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Data Sharing
We do not share any personal data with third parties except as required by law or to provide our services to our clients. We do share website usage information with Google Analytics, but this data is anonymous and cannot be used to personally identify individual users.
Children’s Protection
We do not knowingly collect personal data from children under the age of 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we will be able to do necessary actions.
Cookies
We use cookies on our website to improve the user experience and track website usage. Our website visitors can choose to disable cookies in their web browser, but this may limit their ability to use certain features of our website.
Security
We take reasonable measures to protect the personal data we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of any information transmitted to or from our website.
Changes to This Policy
We may update this privacy policy from time to time. If we make any changes, we will notify our clients and website visitors by email or by posting the updated policy on our website.
Governing Law
Any case identifying with the design316 (316 UX Studio, OPC)’s site should be governed by and construed in accordance with, and governed by, the laws of the Republic of the Philippines.
Contact Us
If you have any questions or concerns about our privacy policy or data collection and use practices, please contact us at operations@design316.com